TRUST IN OUR HAWK STONE
WARRANTY.
All of our homes come with the same reliable protection through 2-10 Home Buyers Warranty. Your warranty includes guarantees against workmanship and distribution systems defects, as well as structural defects throughout the warranty term specified on your Warranty Validation Certificate.
Follow these Steps to file a Claim with 2-10
WHAT'S INCLUDED
You can enjoy your unique home while resting easy knowing your covered for:
6 full years of structural-defect coverage for load-bearing components
1 full year of distribution systems surety coverage against defects in wiring for your electrical system, piping for your plumbing and ductwork for your mechanical system
1 full year of surety coverage against defects in workmanship and materials
SUBMITTING A WARRANTY REQUEST
Please submit non-emergency warranty requests at the 30 day and 11th month anniversary of your home. We recommend utilizing your 30-day warranty requests for big items that might have been missed during your blue tape final walk through before you closed on the home.
To submit your warranty service request, follow the steps below:
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STEP 1:
SIGN-UP
Go to 2-10.com and select Sign-In. If you are a first time user, choose Register/Create Account under the Homeowner tab and click on Register my Structural Warranty*
STEP 2:
SUBMIT A REQUEST
Select Service Requests to create your warranty service request. When you have created your complete list, click Submit to send your request for processing.
STEP 3:
GET CONTACTED
Once your request is submitted, a FLWS team member will reach out to both you and your builder.
*If you cannot access the homeowner portal or experience technical difficulties, please contact Front Line Warranty Administration by phone, 720.531.6743 or email FLWS@2-10.com.